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+64 22 479 2425
Mon-Sun: 08:30 - 18:00
2289 Southern Motorway, Bombay 2472, New Zealand
2289 Southern Motorway, Bombay 2472, New Zealand
Mon-Sun: 08:30 - 18:00
+64 22 479 2425
Categories

Privacy Policy

Effective Date: November 1, 2023

At Bombay Hill Fruit Centre, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and use our services. By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect

  1. Personal Information: When you place an order, register an account, or contact our customer support, we may collect personal information, including your name, email address, phone number, and delivery address.

  2. Payment Information: To process payments, we collect payment information, such as credit card details or other payment methods, but we do not store this information. It is securely processed through our payment gateway.

  3. Order Information: We collect details about the products you order, order history, and preferences to provide you with a personalized shopping experience.

  4. Communication Data: We may collect information from your communications with us, such as emails, chat logs, or customer support interactions.

  5. Device and Usage Information: We collect information about your device, browser, IP address, and usage patterns on our website to improve our services and prevent fraud.

How We Use Your Information
We use your information for the following purposes:

  1. Order Fulfillment: To process and deliver your orders and ensure a seamless shopping experience.

  2. Account Management: To manage your account, including order history, preferences, and communication preferences.

  3. Customer Support: To address your inquiries, resolve issues, and provide assistance.

  4. Marketing and Promotions: To send you relevant product recommendations, special offers, and newsletters. You can opt out of marketing communications at any time.

  5. Analytics: To analyze website usage, monitor the effectiveness of our marketing efforts, and improve our services.

  6. Legal Obligations: To comply with legal requirements and regulations.

Data Security
We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Your payment information is securely processed through our trusted payment gateway, and we do not store this information.
Third-Party Services
We may use third-party services, such as analytics and payment processing providers, to enhance our website and services. These third parties may have access to your data, but they are bound by their own privacy policies and data protection practices.
Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You can request the removal of your account and data by contacting our customer support team.
You have the right to:
  • Access, correct, or update your personal information.
  • Request the removal of your data.
  • Opt out of marketing communications.
  • Lodge a complaint with your local data protection authority.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We will post the updated policy on our website with the effective date.
Contact Us

If you have questions or concerns about our Privacy Policy or how your data is handled, please contact us:

Thank you for entrusting Bombay Hill Fruit Centre with your personal information. We are dedicated to protecting your privacy and providing you with the best possible shopping experience.